Who determines the duties of a licensed CAM?

The duties of a licensed Community Association Manager (CAM) are determined by the qualifying broker. This is because the qualifying broker plays a pivotal role in supervising the activities and responsibilities of the CAM. While the state licensing board oversees licensing requirements and compliance, they do not dictate specific daily responsibilities. Community association members may have expectations or desires for how a CAM conducts their duties, but ultimately, these expectations need to align with the guidance provided by the broker. Property owners can express their needs or concerns, but the operational framework and specific duties are outlined and managed through the broker's directives. Consequently, the qualifying broker is responsible for establishing clear objectives and guidelines for the CAM's role within the community association.